3rd Line Support Technician (6 month FTC)

Please Note: The application deadline for this job has now passed.

Job Introduction

Colas’s IT team, based at head office in Birmingham Business Park Solihull, are responsible for maintaining our devices and infrastructure to ensure user satisfaction and minimal downtime across the business. Reporting into the ICT Service Desk Manager the successful 3rd Line Support Technician will work collaboratively with the rest of the IT team to support our internal customer base.

Main Responsibility

This is an application and systems support role – you’ll provide 3rd line support to systems and liaise with external support services for business application requirements. You’ll take the lead on implementing infrastructure and application change projects in the UK, liaising with ICT colleagues in France.

The Ideal Candidate

You will have a strong and varied background in IT. From a technical point of view, we’re looking for the following:

  • Extensive Microsoft exposure specifically around Server. O365 useful.
  • Network Administration and Implementation Experience – LAN, WAN and MPLS Networks
  • Virtualisation – Hyper-V preferable.
  • Awareness of Dell SANs or equivalent.
  • SharePoint Online and Microsoft Power Apps knowledge.
  • Database – SQL Administration and Provisioning
  • ICT Project Management experience
  • Microsoft Servers and Operating Systems
  • Understanding of ITIL procedures and processes
  • SSL Certification and Renewal Experience
  • IIS/Apache Administration and Implementation Experience

Package Description

As well as a highly competitive salary, Colas offers some great benefits with this role, including:
• A generous pension contribution
• Life assurance cover (x4 basic salary)
• 25 days annual leave + bank holidays (with the option to buy/sell more)
• Flexible working policy
• Opportunity to study towards a professional qualification fully funded
• Ongoing training and personal/professional development
• Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal

About the Company

Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large scale UK and international construction projects within the highways, airfields and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a ‘Gold Investor in People’ award for continuously developing and rewarding our employees, offering excellent career potential.

Colas is fully committed to promoting equality and diversity and maintaining a culture of fairness, transparency and respect for all employees, clients, communities, suppliers, contractors and other stakeholders. Colas aims to be inclusive, meet diverse needs and promote awareness and ownership in the workplace and the communities in which we serve.

Colas values the strength and differences that a diverse workforce brings to the organisation and believes that by harnessing these differences, we will foster a productive environment where equity and mutual respect are intrinsic, where talents are being fully utilised and organisational goals are met.

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