Job Introduction
Colas are recruiting for a Quality & Collaboration Manager to ensure the quality systems, processes & procedures within the southern region align to meet client requirements. You will work closely with clients & Stakeholders, collaborating to promoting the Colas approach of best practice, excellence and innovation and drive LEAN efficiency and Business development.
Please note our team are based in Birmingham and there will be a need for you to be at our site in Rowley Regis three times a week, however we are open to flexible working arrangements.
Main Responsibility
- Ensure project and functional team compliance with integrated management systems and customer requirements aligned to system reporting
- Develop processes and procedures aligned to client’s contractual requirements and associated annex, mentoring team members in the application.
- Maintaining an effective internal audit schedule against ISO standards requirements for a comprehensive audit scope to include NHSS schemes
- Develop key performance measures aligned to client promises and contractual requirements
- Ensure compliance with internal processes and systems and coach team members to deal with issues effectively and efficiently and ‘right first time’ (LEAN)
- Work with senior management in leading change management requirements
- Work in collaboration with bid managers to contribute to business unit pre-contract activities
- Review compliance with client’s management systems and contract management plans via internal audits and support external audits
- Maintain current working knowledge of relevant legislation and industry practice and provide input to corporate strategy and local action plans to ensure compliance
- Identify and promote best practice across the business unit and share lessons learnt
- Ensure customer experience excellence across our quality, safety and best practice solutions
- Consistently deliver exceptional levels of service to customers
- Ensuring effective and efficient communication with clients and team members
The Ideal Candidate
The successful candidate will be educated to degree level and have previously held positions in Business Development, Performance improvement and have thorough knowledge of ISO9001 / ISO 44001 management systems and their implementation.
You will also have:
- Extensive knowledge of Highways and Construction contracts
- Experienced in National Highways contracts (Desirable)
- A good knowledge of LEAN and application
- Excellent organisational, planning and time management skills; able to manage multiple projects simultaneously without compromising on standards and quality
- Ability to deliver major projects and possess the organisational skills required to do so to demanding deadlines
- Excellent communications skills, with the ability to simplify complex concepts both orally and in written form
- Ability to develop friendly and professional customer focused relations with others
- Good management skills, with the ability to lead by example in changing situations
- Excellent negotiation and diplomacy skills and the ability to convince senior colleagues of the need to develop solutions to the benefit of the business
- Ability to clearly demonstrate high competence in areas of persuasion, influencing and coaching
- Clear focus on high quality and business profit
Package Description
As well as a highly competitive salary, Colas offers some great benefits with this role, including:
• A generous pension contribution
• Life assurance cover (x4 basic salary)
• 25 days annual leave + bank holidays (with the option to buy/sell more)
• Flexible working policy
• Opportunity to study towards a professional qualification fully funded
• Ongoing training and personal/professional development
• Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal
About the Company
Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large scale UK and international construction projects within the highways, airfields and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a ‘Gold Investor in People’ award for continuously developing and rewarding our employees, offering excellent career potential.
Colas is fully committed to promoting equality and diversity and maintaining a culture of fairness, transparency and respect for all employees, clients, communities, suppliers, contractors and other stakeholders. Colas aims to be inclusive, meet diverse needs and promote awareness and ownership in the workplace and the communities in which we serve.
Colas values the strength and differences that a diverse workforce brings to the organisation and believes that by harnessing these differences, we will foster a productive environment where equity and mutual respect are intrinsic, where talents are being fully utilised and organisational goals are met.
