Job Introduction
Colas Ltd is a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people. We are specialists in highways construction and have been involved in large scale UK and international construction projects within the highways, airfields and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a ‘Gold Investor in People’ award for continuously developing and rewarding our employees, offering excellent career potential.
We are currently looking for a Service Advisor to join our Ringmer Team.
Main Responsibility
The Service Advisor acts as liaison between customers and service department by communicating with customers regarding vehicle problems and repair timeline, and expressing customer concerns to service department.
Your role will include assisting with the programming and allocation of work for Colas Mechanical Services ensuring a steady continuous flow of work through the workshop. Updating job cards on the computer database with repair and labour information and liaise with the Workshop to monitor the progress of active works.
Colas are committed to safety and lowering environmental impact, this will mean that all operations carried out within your area of responsibility are undertaken with full regard for these key principles.
The Ideal Candidate
You must be confident, driven and flexible in your approach to this role, as part of this team you will be expected to work under your own initiative and prioritise your own work load, whilst being committed to continuously improving for yourself and the team.
You will be able to demonstrate experience in a similar role, have strong ICT skills especially in Microsoft Office package and have very good communication skills.
Package Description
As well as a highly competitive salary, Colas offers some great benefits with this role, including:
• A generous pension contribution
• Life assurance cover (x4 basic salary)
• 21 days annual leave + bank holidays (with the option to buy/sell more)
• Flexible working policy
• Opportunity to study towards a professional qualification fully funded
• Ongoing training and personal/professional development
• Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal
About the Company
Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large scale UK and international construction projects within the highways, airfields and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a ‘Gold Investor in People’ award for continuously developing and rewarding our employees, offering excellent career potential.
Colas is fully committed to promoting equality and diversity and maintaining a culture of fairness, transparency and respect for all employees, clients, communities, suppliers, contractors and other stakeholders. Colas aims to be inclusive, meet diverse needs and promote awareness and ownership in the workplace and the communities in which we serve.
Colas values the strength and differences that a diverse workforce brings to the organisation and believes that by harnessing these differences, we will foster a productive environment where equity and mutual respect are intrinsic, where talents are being fully utilised and organisational goals are met.
